Pure Play Halo Partner

Halo ITSM Pricing
Simple and Transparent

Halo pricing is simple: one all-inclusive licence. Every module, every AI capability, every integration — no tiers, no bolt-ons, no surprises. Use the calculator below to estimate your investment.

No per-module fees — the entire platform in one price AI included as standard, at no extra cost 250+ native integrations included Concurrent licensing available
Halo ITSM platform — enterprise service management

Estimate your Halo pricing

Prices billed annually. Platform pricing for 250–2,000 agents.

All features included
250 agents 2,000 agents
Per agent / month
£55
Monthly total
£16,500
Annual total
£198,000

Price per agent across the full range

GBP prices extracted directly from usehalo.com/pricing — April 2026. Volume discounts apply automatically. For a confirmed quote, contact us below.

Everything included, no exceptions

Every Halo ITSM licence includes the complete platform. No feature tiers, no hidden costs, no add-ons to buy later.

Incident Management
Problem Management
Change Control
Service Request Management
Major Incident Management
Knowledge Management
Self-Service Portal
CMDB & Asset Management
Project Management
✦ Halo AI — full suite
Enterprise Service Management
Reporting & Analytics
Contracts & Agreements
Billing & Invoicing
250+ Native Integrations
Sales & CRM
Stock Management
24/7 Technical Support
Price protection via ARR Milestones
5,000+
organisations on Halo
100+
countries
4.6/5
Gartner Peer Insights
~50%
less than ServiceNow

A vendor worth committing to

When we recommend Halo, we're recommending the company behind the software. Here's why that matters.

10+ years

In it for the long haul

Halo has been building its platform from the ground up for over a decade — founder-led, with no attachment to industry norms. There's no risk of losing the vision that built it. We recommended Halo because we're confident they'll still be here, and still improving, long after go-live.

Fair billing

Unused allowances? Credited back.

Halo credits back any unused licence fees, consultancy hours, and support usage at renewal. You're only charged for what you actually use. For an industry that typically bills regardless, this is a meaningful commitment to fairness.

Private ownership

Answers to customers, not investors

Halo is privately owned and founder-led. Free from private equity pressure, decisions are guided by one principle: customer value. Halo has committed contractually to no mergers, acquisitions, or PE deals for a rolling 10-year period — giving customers genuine long-term certainty.

Why buy through Allied ESM?

We're a pure play Halo partner. Halo is the only platform we work with — which means everything we do makes you more successful on it.

Faster time to value

Our team has delivered Halo implementations across multiple sectors. We know what works and what doesn't — so you go live faster.

One relationship

Licence, implementation, and ongoing support — all through Allied ESM. No finger-pointing between vendor and partner.

ServiceNow experience

Many of our consultants spent a decade in the ServiceNow ecosystem. We can migrate you cleanly and set expectations realistically.

Ready to get a proper quote?

The calculator gives you a ballpark. Get in touch and we'll put together a full proposal — licence, implementation, and ongoing support included.

Get a Quote →

No commitment. Usually back to you within one business day.

Official Halo Partner

Prices subject to change. Contact Allied ESM for a confirmed quote.

FAQ

Common Halo ITSM pricing questions