HaloPSA is the all-in-one PSA platform built specifically for MSPs — service desk, billing, time tracking, contracts, CRM, and project management in a single monthly licence. Allied ESM implements, configures, and supports HaloPSA for MSPs across the UK.
Google Cloud Premier Partner & Azure Expert MSP
A leading MSP running both SolarWinds Service Desk and Salesforce ServiceCloud needed a single platform that could handle every client, every ticket, and every invoice — without the licence complexity. Allied ESM migrated the entire operation to HaloPSA in a single phased engagement.
HaloPSA in the wild — MSPs already making the switch
130+ clients, 3,000 users. Migrated from ConnectWise. Improved response times, costs, and customer satisfaction.
How Magna5 built the operational platform behind their MSP growth using HaloPSA.
Approaching 30 years in business, Cymax finally found a PSA worth switching to.
"The driver was automation requirements — we wanted to push our roadmap and our PSA wasn't allowing us to. It was holding us back."
Chalkline
North London MSP — migrated from ConnectWise
"Halo's not trying to be anything more than a really, really good PSA. What they've done is created a beautiful ecosystem through their integrated support."
Cymax
Australian MSP — $20,000/yr productivity saving
HaloPSA replaces the stack of disconnected tools most MSPs rely on — separate ticketing, billing, CRM, and project tools — with a single all-inclusive platform. One monthly licence per agent. No module fees, no billing add-ons, no hidden costs.
HaloPSA covers every aspect of running an MSP — from the service desk your engineers work in every day, to the billing engine that keeps the business running.
Multi-client ticketing, SLA management, and escalation paths — built for MSPs managing dozens of customers simultaneously.
See Service Desk →Automated invoice generation across PAYG, retainer, block-hour, and subscription models. Native Xero sync included.
See Billing & Invoicing →Capture every billable minute automatically. Time logged against tickets, tasks, and projects — mapped to the right contract.
See Time Tracking →Manage all your MSP contracts in one place — renewal alerts, billing rules, entitlements, and client-specific SLA targets.
See Contracts →Gantt charts, Kanban boards, milestones, and budgets. Deliver client projects without leaving the PSA.
See Projects →Pipeline management, opportunity tracking, quoting, and one-click convert from prospect to active client — all in HaloPSA.
See Sales & CRM →Track hardware and stock items across client sites. Manage procurement, deployment, and write-offs without a separate system.
See Stock Management →Auto-classification, smart summarisation, and workflow automation — included in every HaloPSA licence. No add-on required.
Covered via Halo AI →Real-time dashboards, pre-built MSP reports, and custom analytics. No SQL knowledge needed — built for ops leads and MDs.
Covered via Halo platform →Most MSPs lose revenue to unbilled time — engineers forget to log, billing runs late, or contracts don't reflect actual usage. HaloPSA captures time automatically at every touchpoint and maps it to the right billing model: PAYG, managed service, block-hour, or retainer.
HaloPSA's multi-tenancy is built for MSPs managing dozens of clients. Each client gets their own branded portal, isolated data, and separate SLA configuration — managed from a single pane of glass.
HaloPSA's built-in CRM tracks your pipeline from first contact to signed contract. Manage opportunities, log calls and emails, generate quotes, and convert straight to a client record — without leaving the platform.
HaloPSA is the modern alternative MSPs are moving to. Same depth of functionality — simpler platform, cleaner UI, and a fraction of the cost.
HaloPSA for MSPs — answered directly.
MSPs already running on HaloPSA
Halo is trusted by 5,000+ organisations across 75+ countries. Allied ESM is an authorised HaloPSA implementation partner.
From initial configuration through to full billing automation, Allied ESM delivers HaloPSA implementations that get MSPs live fast and keep the business running smoothly.
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