Automated IT discovery, ViVID™ service mapping, and full ITAM — natively integrated with Halo ITSM. Delivered by Allied ESM in as little as two weeks.
Virima is the Trusted Runtime Truth layer for modern IT. Using automated discovery, it continuously identifies every asset across your hybrid estate — physical, virtual, cloud, and remote — delivering the live, authoritative data that Halo ITSM needs to act safely and decisively.
At its core is ViVID™ — Virima's proprietary Visual Impact and Dependency Display. ViVID™ maps how every application, server, and service connects, then overlays live incident, change, and vulnerability data on top. The result: your team can see at a glance what's affected, what changed, and who owns the fix. Recognised by EMA as uniquely combining machine-driven accuracy with human context.
AI agents and automation workflows fail when the data behind them is stale. Virima ensures the data is never stale — so every decision your team and your tools make is grounded in discovery-verified truth.
ITSM only works when it's driven by accurate, trusted data. In most environments, that data simply doesn't exist — or it's weeks out of date before anyone notices.
Allied ESM delivers Virima natively integrated with Halo ITSM. Virima handles continuous discovery and automated service mapping. Halo uses that live data to drive faster incidents, safer changes, and cleaner operations — from day one.
ViVID™ shows blast radius before any change is approved
Faster root-cause analysis — see what changed and what's impacted instantly
A CMDB that updates itself — accurate by default, not by effort
Always audit-ready — hardware, software, and licences tracked continuously
Measurable value in weeks, not months
Every AI agent and automation workflow in your IT environment depends on real-time, accurate data. Without it, agents act on incomplete inventories, undocumented configurations, stale relationships, and outdated ownership records. Virima solves this.
Multi-source, multi-protocol discovery with attribute-level reconciliation. Every CI is traceable to its discovery source — so the data your AI agents and teams rely on is trustworthy, not just available.
Virima connects assets to services, dependencies, ownership, change history, vulnerabilities, and blast radius — live, discovery-sourced intelligence that drives real decisions.
Explainability, change approval workflows, RBAC, CMDB health scoring, and full auditability — so every human and AI action is backed by verifiable, explainable data.
Time to first map
One scan. Populated CMDB. First dependency map.
Attribute authority
Every CI traceable to its discovery source
Duplicates
Multi-source reconciliation eliminates duplicate CIs
Failed changes are one of the leading causes of unplanned outages. Most happen because the approver didn't have a complete picture of what the change would touch.
ViVID™ solves this. Before a change gets approved in Halo, your team can see a live service map showing every dependent CI, application, and business service in scope. If the risk is too high, you know before anything breaks — not after.
Visual dependency maps overlaid with live incident and change data
Stakeholder and ownership context surfaced automatically per change
Faster root-cause analysis — pinpoint what changed and what broke
Fewer failed changes, lower MTTR, improved service availability
ViVID™ doesn't just map your services — it overlays real security intelligence on top. NIST NVD vulnerability data is surfaced directly within your service maps, so your team can see which vulnerabilities affect which services, and what else they're connected to.
NIST NVD CVE data overlaid directly onto ViVID™ service maps. See exactly which assets carry active vulnerabilities and which business services they underpin — in a single view.
Not every vulnerability is equal. ViVID™ links CVE data to service dependencies, so your security team can prioritise remediation by business impact — not just CVSS score.
When a security incident fires, ViVID™ shows the impacted service map with vulnerability and change context already in place. Teams using AI-assisted ITSM with this approach save an average of 4.87 hours per incident.
Average time saved per incident when AI-assisted ITSM teams combine service map context with vulnerability data — removing hours of manual triage.
Source: SolarWinds State of ITSM 2025
ViVID™ brings vulnerability intelligence, live incidents, and planned changes together on a single map — so your security and ops teams are working from the same picture, not separate tools.
See ViVID™ in ActionMost organisations treat IT audits as a crisis — a scramble to pull together hardware inventories, software licences, and contract evidence under pressure. With Virima, that scramble disappears.
Virima's ITAM continuously tracks every hardware asset, software installation, licence entitlement, and contract across your entire estate. When your next audit arrives — or your next renewal negotiation — the evidence is already there, accurate and current.
And because Virima identifies underutilised software and hardware, most organisations find cost savings within the first 90 days that more than offset the platform cost.
Network scanners are excellent at discovering what's connected. They're less useful for the context that makes a CMDB truly operational — asset ownership, business criticality, SLA assignments, lifecycle status, and departmental accountability. That knowledge lives in people's heads, not on the network.
Virima's Autonomic Social Discovery (ASD) fills that gap. ASD identifies which CI attributes are missing or unvalidated, notifies the relevant owner, and prompts them to supply the information. Over time, your CMDB becomes complete — not just technically accurate, but operationally meaningful.
Ownership and accountability — who is responsible for each CI
Business criticality — understanding the impact if this CI fails
Lifecycle status — current state, planned refresh, decommission timeline
SLA policies — the right SLA applied to each service, without manual configuration
of IT teams using AI in their ITSM platform reduce average incident resolution time significantly — but only when the CMDB data behind those decisions is accurate and complete.
Source: 2025 State of ITSM Report
Virima uses three discovery methods in combination — so nothing in your estate goes unmapped, regardless of how it's structured. Over 140 agentless probes are included out of the box, and a single Discovery App can scan more than 20,000 IP addresses per day.
Network scanning that discovers assets without installing software on target devices. Ideal for servers, network infrastructure, and environments with strict security policies.
Lightweight agents for Windows, Mac, and Linux that track daily configuration changes and software usage. Designed for laptops, remote workers, and devices that move off-network — including a work-from-anywhere mode where agents communicate directly over the internet to a Virima-hosted Discovery App.
Native integrations with AWS and Azure surface cloud resources automatically. API-based discovery connects to platforms and applications that traditional network scanning can't reach.
Virima Discovery Readiness Checklist
Planning a Virima deployment? Download our free pre-deployment guide covering server requirements, firewall rules, credentials, and AWS/Azure prerequisites.
Virima lists Halo ITSM as a named native integration — meaning the connection between the two platforms is built, maintained, and supported out of the box. There's no middleware layer, no custom API work, and no ongoing integration maintenance for your team to manage.
Once connected, Virima automatically populates and continuously updates the Halo CMDB. Every incident and change raised in Halo is enriched with live ViVID™ service context — impacted services, dependencies, and ownership — surfaced directly within the ticket.
Automated population and continuous update of the Halo CMDB
ViVID™ service maps embedded into Halo incidents and changes
Asset and CI data synced in real time — no reconciliation needed
Allied ESM handles the full integration as part of the delivery package
Setting up a CMDB integration doesn't have to mean months of consultancy and custom development. Virima ships with pre-built, customisable blueprints that map directly into Halo's asset groups and types — all configured through a no-code UI.
Once your blueprints are in place, Virima automatically populates the right CI types, attributes, and relationships in Halo as each discovery scan runs. Allied ESM handles the full blueprint configuration as part of the delivery — you inherit a working CMDB from day one, not a blank canvas.
Pre-built blueprints map discovered assets directly into Halo CI types
No-code UI — no custom scripting, no middleware, no ongoing integration dev
Allied ESM configures blueprints as standard — included in every delivery
Blueprints are fully customisable — adapt them as your environment evolves
Discovery scan runs
Virima scans your environment — agentless, agent, or API
Blueprint matches assets to CI types
Pre-built rules classify each discovered asset into the correct Halo CI category and attributes
Halo CMDB updates automatically
New and changed CIs are written to Halo with zero manual input
ViVID™ maps relationships
Service maps build automatically from the discovered data — no manual diagramming required
Virima holds both SOC 2 Type 2 and ISO/IEC 27001:2022 certifications — independently audited controls that meet enterprise procurement and governance standards.
Independently audited security controls that meet enterprise governance and compliance standards.
Independently certified information security management — the world's most recognised standard for data protection.
"Virima's integration with our ITSM platform has allowed us to enhance and fully integrate our CMDB into all of our ITIL processes. The seamless integration gives us the ability to leverage the best of both platforms."
Keith Lee
VP Disaster Recovery and IT Risk, The Bancorp
"We use Virima as our CMDB software to gather information from all our network devices — servers, desktops, and laptops. The Discovery part is very intuitive and works perfectly."
Christopher Rodriguez
IT Asset Manager, Healthcare & Biotech
"Auditors demand clear evidence of data flow and system communications. With ViVID™, we have complete visibility into every connection, helping us strengthen business continuity and deliver the transparency auditors value."
Robert Hanson
IT Manager & Director, US-based Bank
Research
"With its ViVID interface and ASD, Virima uniquely combines machine-driven accuracy with human context — addressing critical visibility gaps no ITSM tool alone can solve."
We deliver Halo and Virima together as a single, practical solution. No long ITOM programmes, no open-ended consultancy. Just a clean implementation with measurable outcomes.
Practical implementations designed to deliver value quickly. No padding, no scope creep.
Our team carries deep expertise in both Halo ITSM and Virima — so the integration is right first time.
Fixed-scope delivery with documented inclusions. No surprise costs, no open-ended retainers.
Traditional ITOM programmes take 3–6 months and regularly overrun. Our fixed-scope Virima + Halo delivery is live in a fortnight, with all discovery, mapping, and CMDB integration in place from day one.
A single, comprehensive package combining automated Discovery, ViVID™ Service Mapping, and IT Asset Management.
All discovery, mapping, and asset data feeds directly into Halo ITSM — automatically.
ServiceNow ITSM + ITOM can become expensive and complex very quickly.
Enterprise capability. Without enterprise complexity.
Schedule a consultation and we’ll show you how Halo + Virima can work for your organisation.
Schedule a Consultation