Virima + Halo ITSM — See Everything. Know the Blast Radius.
Virima gives you automated IT discovery, ViVID™ service mapping, and full ITAM — natively integrated with Halo ITSM. Delivered by Allied ESM in as little as two weeks.
Live in 2 weeksOfficial PartnershipNo middleware requiredSOC2 Type II Certified
What is Virima?
Virima is a modern IT operations platform purpose-built to give you complete visibility across your entire IT estate. Using automated discovery, it continuously scans and maps every asset — physical, virtual, and cloud — so your Halo ITSM platform always runs on trusted, accurate data.
At its core is ViVID™ — Virima's proprietary Visual Impact and Dependency Display. ViVID™ maps how every application, server, and service connects, then overlays live incident and change data on top. The result: your team can see at a glance what's affected, what changed, and who owns the fix. Recognised by EMA as uniquely combining machine-driven accuracy with human context.
Automated Discovery
Agentless, agent-based, and API — on-prem, cloud, and hybrid
Live CMDB
Continuously updated — no stale data, no manual effort
ViVID™ Service Mapping
Visualise dependencies, blast radius, and live service status
Full ITAM
Hardware, software, licences, warranties — full lifecycle
Why Most ITSM Deployments Underperform
ITSM only works when it's driven by accurate, trusted data. In most environments, that data simply doesn't exist — or it's weeks out of date before anyone notices.
Without Virima
✗
Stale CMDBsManual updates fall behind. Configuration data drifts from reality within days.
✗
Unknown Blast RadiusChanges get approved without knowing which services they'll impact — and outages follow.
✗
Slow Incident ResolutionTeams waste time mapping impact manually instead of fixing the issue.
✗
Audit Fire DrillsSoftware licences, warranties, and hardware inventory scrambled together every audit cycle.
✗
Shadow IT Blind SpotsAssets you don't know about can't be managed, secured, or decommissioned.
With Virima + Halo ITSM
Allied ESM delivers Virima natively integrated with Halo ITSM. Virima handles continuous discovery and automated service mapping. Halo uses that live data to drive faster incidents, safer changes, and cleaner operations — from day one.
ViVID™ shows blast radius before any change is approved
Faster root-cause analysis — see what changed and what's impacted instantly
A CMDB that updates itself — accurate by default, not by effort
Always audit-ready — hardware, software, and licences tracked continuously
Measurable value in weeks, not months
ViVID™ Service Mapping
Know the Blast Radius Before You Approve Anything
Failed changes are one of the leading causes of unplanned outages. Most happen because the approver didn't have a complete picture of what the change would touch.
ViVID™ solves this. Before a change gets approved in Halo, your team can see a live service map showing every dependent CI, application, and business service in scope. If the risk is too high, you know before anything breaks — not after.
Visual dependency maps overlaid with live incident and change data
Stakeholder and ownership context surfaced automatically per change
Faster root-cause analysis — pinpoint what changed and what broke
Fewer failed changes, lower MTTR, improved service availability
Software installs — versions, licence keys, usage data
Cloud assets — AWS and Azure resources, auto-discovered
Warranty and support coverage — automatic status lookup by serial
Contracts and SLAs — vendor agreements and renewal dates
Licence entitlements vs actual installs — identify waste immediately
ITAM & Compliance
Audit-Ready Isn't a Sprint. It's Your Default State.
Most organisations treat IT audits as a crisis — a scramble to pull together hardware inventories, software licences, and contract evidence under pressure. With Virima, that scramble disappears.
Virima's ITAM continuously tracks every hardware asset, software installation, licence entitlement, and contract across your entire estate. When your next audit arrives — or your next renewal negotiation — the evidence is already there, accurate and current.
And because Virima identifies underutilised software and hardware, most organisations find cost savings within the first 90 days that more than offset the platform cost.
How Discovery Works
Every Asset. Every Environment.
Virima uses three discovery methods in combination — so nothing in your estate goes unmapped, regardless of how it's structured. Over 140 agentless probes are included out of the box, and a single Discovery App can scan more than 20,000 IP addresses per day.
Agentless Discovery
Network scanning that discovers assets without installing software on target devices. Ideal for servers, network infrastructure, and environments with strict security policies.
✓ Active Directory, MS SQL, MySQL, IIS, certificates
✓ Cisco Meraki and SNMP devices
Agent-Based Discovery
Lightweight agents for Windows, Mac, and Linux that track daily configuration changes and software usage. Designed for laptops, remote workers, and devices that move off-network — including a work-from-anywhere mode where agents communicate directly over the internet to a Virima-hosted Discovery App.
✓ Remote and work-from-anywhere devices
✓ Virima-hosted WFA Discovery App — no on-prem server needed for roaming devices
✓ Software licence metering and usage
✓ Daily config change tracking
Cloud & API Discovery
Native integrations with AWS and Azure surface cloud resources automatically. API-based discovery connects to platforms and applications that traditional network scanning can't reach.
✓ AWS and Azure resources
✓ Virtual machines and containers
✓ SaaS and hosted applications via API
Virima Discovery Readiness Checklist
Planning a Virima deployment? Download our free pre-deployment guide covering server requirements, firewall rules, credentials, and AWS/Azure prerequisites.
Virima + Halo ITSM — No Middleware. No Custom Dev.
Virima lists Halo ITSM as a named native integration — meaning the connection between the two platforms is built, maintained, and supported out of the box. There's no middleware layer, no custom API work, and no ongoing integration maintenance for your team to manage.
Once connected, Virima automatically populates and continuously updates the Halo CMDB. Every incident and change raised in Halo is enriched with live ViVID™ service context — impacted services, dependencies, and ownership — surfaced directly within the ticket.
Automated population and continuous update of the Halo CMDB
ViVID™ service maps embedded into Halo incidents and changes
Asset and CI data synced in real time — no reconciliation needed
Allied ESM handles the full integration as part of the delivery package
Why Allied ESM?
We deliver Halo and Virima together as a single, practical solution. No long ITOM programmes, no open-ended consultancy. Just a clean implementation with measurable outcomes.
Outcome-Driven
Practical implementations designed to deliver value quickly. No padding, no scope creep.
Dual Expertise
Our team carries deep expertise in both Halo ITSM and Virima — so the integration is right first time.
Clear Scope
Fixed-scope delivery with documented inclusions. No surprise costs, no open-ended retainers.
⚡
Live in 2 weeks *
Traditional ITOM programmes take 3–6 months and regularly overrun. Our fixed-scope Virima + Halo delivery is live in a fortnight, with all discovery, mapping, and CMDB integration in place from day one.
What's Included in Every Delivery
✓Environment, user, and role setup
✓Discovery installation, configuration, and scheduling
✓Execution and validation of initial discovery scans
✓Automated CMDB data flows into Halo ITSM
✓ViVID™ service mapping for key business applications
✓Full Virima and Halo ITSM native integration
✓Reporting, dashboards, and handover documentation
ServiceNow ITSM + ITOM can become expensive and complex very quickly.
✗
ServiceNow ITOM
✗ Separate licenses for each capability
✗ Long specialist consulting engagements
✗ Discovery, SAM, HAM all licensed separately
✗ Enterprise complexity and cost
✓
Halo + Virima
✓ All-in-one integrated solution
✓ Live in as little as 2 weeks
✓ Discovery, mapping, and ITAM included
✓ Clear, simple licensing
Enterprise capability. Without enterprise complexity.
FAQ
Frequently Asked Questions
Virima is an IT operations platform that provides automated discovery, CMDB management, ViVID™ service mapping, and IT asset management (ITAM) across on-premises, cloud, and hybrid environments. It continuously scans your IT estate to maintain an accurate, always-current view of every asset and how they connect — so your ITSM platform always runs on trusted data.
ViVID™ (Visual Impact and Dependency Display) is Virima's proprietary service mapping technology. It creates visual maps of your IT infrastructure showing exactly how applications, servers, and services depend on each other. When integrated with Halo ITSM, ViVID™ overlays live incident and change data onto those maps — so your team can see the blast radius of any change or the root cause of any incident at a glance.
Virima integrates natively with Halo ITSM with no middleware and no custom development required. Once connected, Virima automatically populates and continuously updates the Halo CMDB with discovered assets, relationships, and configuration data. Incidents and changes raised in Halo are enriched with ViVID™ service context — showing impacted services, dependencies, and ownership in real time.
Virima supports agentless discovery (network scanning without installing software on target devices), agent-based discovery (lightweight agents for Windows, Mac, and Linux that track daily configuration changes and software usage), and API-based discovery for cloud environments including AWS and Azure. This combination means Virima can discover assets across your entire estate — on-premises, remote, and cloud — regardless of how your infrastructure is structured.
Allied ESM typically has Virima fully integrated with Halo ITSM within two weeks. This includes environment setup, discovery configuration and scheduling, validation of initial scans, CMDB data flow into Halo, and ViVID™ service mapping for key applications. Unlike traditional ITOM programmes that run for months, the Virima + Halo combination is built for rapid, practical deployment.
Let's Build a Smarter Enterprise Together
Schedule a consultation and we’ll show you how Halo + Virima can work for your organisation.