Ivanti Licensing in Crisis

Ivanti's pricing is broken.
Move to Halo ITSM.

Ivanti hit customers with 5–20% price increases across 2024 and 2025, with perpetual maintenance renewals taking the biggest hit. Organisations are being pushed toward Ivanti Neurons, a product that requires a full rebuild. Allied ESM gives you a better option.

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Gartner Peer Insights · Verified customer ratings

Ivanti Neurons

3.9

★★★★☆

Halo ITSM

4.6

★★★★★

What it cost to stay with Ivanti

+10%

Perpetual licence & maintenance · Feb 2024

+20%

Perpetual maintenance renewals · from 2025

+5%

SaaS & subscription SKUs · Feb 2025

No published pricing. Every renewal is a negotiation where your room to push back shrinks each time.

What's Happening with Ivanti?

Ivanti has had a turbulent few years. After acquiring Cherwell in 2021 and discontinuing it, the company pushed customers toward Ivanti Neurons: a fundamentally different product that requires a ground-up rebuild rather than a migration.

At the same time, Ivanti applied repeated price increases: up to 10% on perpetual licences in 2024 and up to 20% on perpetual maintenance renewals from 2025. Pricing is opaque. There is no public price list, no transparent renewal calculation, and customers report limited room to negotiate at renewal.

You are not obligated to stay. This is your opportunity to move to a modern, transparent ITSM platform. Allied ESM will get you there.

The Case for Leaving

Why Organisations Are Switching from Ivanti

The frustration with Ivanti goes beyond price. These are the three most common drivers we hear from organisations evaluating their options.

Unpredictable Cost Increases

Repeated price hikes of 10% on perpetual licences and up to 20% on maintenance renewals make reliable budgeting impossible. Organisations that negotiated fixed contracts are now facing significantly higher costs at renewal with limited room to push back.

Forced onto Ivanti Neurons

Ivanti Neurons is not an upgrade path from existing Ivanti products. It is a different platform. Moving to it means rebuilding your environment from scratch. Given that reality, the question becomes: why default to Ivanti rather than choosing the best platform on the market?

Opaque, Complex Licensing

Ivanti's licensing model varies by product, by module, and by deployment type, with no published price list and implementation costs that regularly exceed initial estimates. Halo ITSM replaces all of that complexity with a single all-inclusive licence you can plan around.

Platform Comparison

Ivanti Neurons vs Halo ITSM

A side-by-side of where you are and where you could be.

Feature	Ivanti Neurons	Halo ITSM
Gartner Peer Insights rating	✗ 3.9★	✓ 4.6★ verified reviews
Pricing transparency	✗ No public pricing, custom quote only	✓ Transparent, all-inclusive licence
Price stability	✗ Repeated annual increases (5–20%)	✓ Predictable, negotiated renewal
Migration from legacy Ivanti	✗ Full rebuild required	✓ Structured migration with Allied ESM
All features in one licence	✗ Module-based, costs grow as you expand	✓ Every module included as standard
ITIL-compliant out of the box	✗ Requires significant configuration	✓ Built-in ITIL framework
AI capabilities	Available at additional cost	✓ Included as standard
ESM (HR, Facilities, Finance)	Partial, additional licences required	✓ Full ESM suite included
Deployment options	Cloud or on-prem	✓ Cloud, on-prem, or global AWS

Why Halo

The Ivanti Alternative Built for the Long Term

Halo ITSM does not just replace Ivanti. It delivers the capabilities IT teams actually need, at a fraction of the complexity, with a pricing model you can plan around.

One Platform, One Price

Every ITSM capability in a single predictable licence: incident, problem, change, asset, service catalogue, CMDB. No modules, no add-ons, no annual surprises.

AI Included as Standard

Auto-classification, intelligent summarisation, virtual agents, and predictive analytics are built into every Halo licence. Not an optional upgrade. Not a premium tier.

Full ITIL Framework

Halo is purpose-built around ITIL best practices. The processes that require heavy configuration in Ivanti come ready out of the box, dramatically reducing implementation time and cost.

True ESM at No Extra Cost

Extend service management into HR, Facilities, Finance, and Legal from the same platform on the same licence. Ivanti charges separately for expanded scope. Halo does not.

Flexible Deployment

Cloud-hosted on global AWS infrastructure, or deployed on-premises for data residency or regulatory requirements. The choice is yours, and you can change your mind later.

Faster Time to Value

Halo's low-code configuration means migrations that would take 6+ months in Ivanti can be live in 10–14 weeks. Fewer consultants, lower cost, and a platform your team can manage themselves.

How We Work

The Allied ESM Migration Approach

Ready to migrate from Ivanti? We have built a structured, low-risk migration process for organisations moving from Ivanti products to Halo. Every step is designed to protect your data, preserve your workflows, and get your team confident on the new platform before go-live.

Because we work exclusively with Halo, we bring deep product knowledge across every module and apply that depth to every migration we run.

Discovery & Assessment

We audit your existing Ivanti environment: processes, workflows, integrations, data structures, and customisations. The output is an accurate picture of what needs to move and how complex the migration will be.

Halo Design & Build

We design your Halo environment to match your existing processes and improve on them. Where Ivanti required heavy configuration, Halo often delivers the same outcome out of the box.

Data Migration & Integration

Using proven migration tooling, we define a clear cutover strategy and migrate the records that matter: tickets, assets, users, CIs. Integrations are reconnected from day one.

Training & Change Adoption

Our dedicated Change & Adoption practice ensures agents and end-users are confident from day one. We bring your people with you, not just the technology.

Go-Live & Ongoing Support

We go live alongside you, not just hand over documentation. Allied ESM's managed services team is available post-launch to optimise, expand, and support your Halo environment for the long term.

Why Allied ESM

A Partner Built Entirely Around Halo

Allied ESM is a pure play Halo partner. Every service we offer, every consultant we employ, and every engagement we run is centred on Halo ITSM. That focus means deeper expertise and better outcomes for your migration.

100%

Halo-focused. We do not split attention across platforms. Every hour we invest goes into making us the best Halo partner on the market.

UK Based

Headquartered in London, we work with organisations across the UK and globally, delivering expert Halo migrations from day one.

ITIL

Our team brings deep ITSM expertise: ITIL-certified consultants, specialists in change adoption, data architecture, and enterprise service management.

Common Questions

Frequently Asked Questions

Honest answers to the questions we hear most from organisations evaluating alternatives to Ivanti.

Why is Ivanti's pricing causing so many organisations to switch?

Ivanti applied two significant rounds of price increases in 2024 and 2025: up to 10% on perpetual licences and maintenance in February 2024, followed by up to 20% on perpetual maintenance renewals from 2025 onwards. Combined with a licensing model that varies by product, deployment type and module, IT teams find it increasingly difficult to plan renewal budgets reliably. For organisations already facing a forced migration to Ivanti Neurons anyway, this creates a natural moment to evaluate the broader market.

Is Ivanti Neurons a direct upgrade from other Ivanti products?

No. Ivanti Neurons is a fundamentally different product. Moving to it from legacy Ivanti platforms requires a full rebuild of your ITSM environment. This is effectively a fresh implementation, not a migration. Given that reality, organisations have the opportunity to choose the best platform on the market rather than defaulting to Ivanti's prescribed route.

Is Halo ITSM a like-for-like replacement for Ivanti?

Yes, and in most cases it goes further. Halo ITSM is a fully ITIL-compliant service management platform covering incident, problem, change, asset, service catalogue, and CMDB management, alongside HR, Facilities, Finance, and more. All features are included in a single licence. It is trusted by FTSE 100 companies and rated 4.6 stars on Gartner Peer Insights, compared to Ivanti's 3.9. You will not be taking a step down.

How long does a migration from Ivanti to Halo take?

It depends on the complexity of your Ivanti environment. A focused implementation can go live in as few as 6–8 weeks. A full migration covering workflows, data, integrations, and training typically completes in 10–14 weeks. Starting the conversation at your next renewal cycle gives you time to evaluate properly and plan carefully rather than making a rushed decision under deadline pressure.

Can we migrate our Ivanti data into Halo?

Yes. Allied ESM works with you from the outset to define the right data migration strategy, identifying the records that matter most (tickets, assets, configuration items, users) and migrating them accurately into Halo using proven tooling and templates. Historical data that does not need to be live in Halo can be archived or retained separately, and we will advise on the right approach for your organisation.

How does Halo's pricing compare to Ivanti?

Halo ITSM is consistently more competitive than Ivanti on a like-for-like basis, and significantly so once you factor in modules that Ivanti charges for separately. Halo's single all-inclusive licence means you know exactly what you are paying, with no surprise add-ons at renewal. We are happy to run a side-by-side cost comparison for your specific environment.

Your Ivanti renewal is your exit window.

Don't renew under pressure. Allied ESM can have Halo live before your next Ivanti renewal date.

Start the conversation

Ivanti's pricing is broken. Move to Halo ITSM.