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xero
HaloPSA Integration Native & First-Party Included in every licence

Invoice in Halo.
Sync to Xero.
Automatically.

HaloPSA’s native Xero integration keeps your billing in sync without manual exports or double entry. Create a customer in Halo — they appear in Xero instantly. Raise an invoice — it lands in Xero the moment you save it.

✓ No middleware required ✓ Multi-tenant Xero support ✓ Full audit trail
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HaloPSA
📋 Invoice #1042 — £2,400
👥 Customer — Bank West Ltd
📦 Remote Support (1hr)
Real-time
Webhooks
Xero
📋 Invoice synced ✓
👥 Contact created ✓
📦 Line item matched ✓
✓ Outbound request log
Invoice #1042 — Created — 09:14:22
Customer Bank West — Synced — 09:12:05

Setup

Three steps to connected accounting.

Configured entirely inside HaloPSA. No third-party connectors, no API keys to manage manually — connect, import, and go.

1

Connect your Xero tenant

Go to Configuration → Integrations → Xero. Enable the module and click Connect — you’re redirected to Xero’s login screen. Authenticate and you’re linked. Repeat for each Xero organisation you manage.

✓ Supports multiple Xero tenants from one Halo instance
2

Import your Xero data

Pull your tax rates, account codes, customers, products, and suppliers from Xero into Halo in one pass. This one-time import gives Halo everything it needs to match records correctly when syncing back.

Tax rates Account codes Customers Products Suppliers
3

Manage everything in Halo

From this point, Halo is your source of truth. Create customers, raise invoices, add products — everything syncs to Xero instantly. You choose which entities sync: customers, products, invoices, suppliers, purchase orders, credit notes.

✓ Real-time sync — no scheduled jobs, no manual exports

What syncs

You choose what flows between Halo and Xero.

The sync is selective — pick exactly which entity types move between platforms. Start with customers, products, and invoices, and enable purchase orders, credit notes, and bills when you’re ready.

Customers
Halo → Xero

New customers created in Halo are immediately pushed to Xero as contacts. Requires first name, last name, and email address on the customer record.

Invoices
Halo → Xero

Invoices created in Halo sync to Xero instantly on save. Line items are matched to Xero products using the Xero product ID — with configurable catch-all defaults for unmatched items.

Payment Status
Xero → Halo (webhook)

When a payment is recorded in Xero, a webhook updates the invoice status in Halo. Your billing team always has the current payment position without switching tools.

Also available to sync
Products Suppliers Purchase orders Bills Credit notes

Visibility & Audit

See exactly what synced — and what didn’t.

Every request to and from Xero is logged in HaloPSA’s outbound and inbound request tabs. Successful syncs show a green tick. Failures show the exact error — so you can fix and retry, not guess.

Outbound Requests — Xero
Invoice #1042 — Created
09:14:22
Customer — Acme Corp — Created
09:12:05
Invoice #1041 — Created
Yesterday 16:44
Customer — Oakwood Ltd — Contact missing email address
Yesterday 14:22

Enable success notifications when you first go live — you’ll get a Halo popup for every successful sync so nothing slips through unnoticed.

Configuration

Built for MSP billing complexity.

Multiple Xero organisations

Connect multiple Xero organisations — one per client entity, one per trading division — and manage all of them from a single Halo instance. Each Xero tenant syncs independently.

Mirrors how Halo Organisations work — separate clients, one platform, full isolation.

Labour billing to Xero

Map your Halo charge types (Remote Support, Onsite Visit, Project Work) to the corresponding product in Xero. When a time entry or billable task generates an invoice line, Xero knows exactly what it is and which account to post it to.

Set in Configuration → Billing → Charge Types — link each type to its Xero product.

Tax rate mapping

Import your Xero tax rates (Standard 20%, Zero Rated, Exempt) into Halo in one click. If you already have tax rates in Halo, map them to their Xero equivalent manually — invoices will carry the correct tax treatment every time.

Set in Configuration → Billing → Tax Rates — link each Halo rate to a Xero rate.

Default catch-alls

Set a default item code for invoices, purchase orders, and credit notes. If a line item hasn’t been mapped to a Xero product, Halo falls back to your catch-all — so syncs never fail because of an unrecognised product.

Configure in Syncing to Xero tab — recommended before your first invoice goes out.

Frequently asked

Questions about HaloPSA and Xero

Is the Xero integration included in HaloPSA? +
Yes. The Xero integration is a native, first-party integration built and maintained by Halo’s engineering team. It’s included in every HaloPSA licence at no additional cost. No middleware, no third-party connector, no extra subscription required.
Can HaloPSA connect to more than one Xero organisation? +
Yes. HaloPSA’s Xero integration is multi-tenanted. You can connect multiple Xero organisations to a single Halo instance — useful for MSPs that operate across different legal entities or manage clients with separate Xero accounts. Each tenant syncs independently.
What happens if a sync to Xero fails? +
HaloPSA logs all outbound requests in the Xero configuration area. A failed sync shows the exact error message — usually one of two causes: Xero doesn’t recognise the customer (check the customer’s billing tab and ensure first name, last name, email, and Xero contact ID are populated), or Xero doesn’t recognise the product on the invoice (check the product’s billing tab for the Xero product ID, or configure a catch-all default item code in the Syncing to Xero settings).
Does HaloPSA work with QuickBooks and Sage as well as Xero? +
Yes. HaloPSA has native integrations with multiple accounting packages including QuickBooks, Sage, and Sage Intacct. The setup process and sync behaviour follow the same structure as the Xero integration — connect, import data, then manage from Halo. Allied ESM can help you configure whichever accounting integration fits your business.

Connect HaloPSA to Xero — and leave manual exports behind.

Allied ESM configures your HaloPSA Xero integration as part of every implementation — including import, mapping, charge types, and go-live testing.

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