Whether you need a first Halo ITSM implementation, UK-based staffing, or a dedicated team to run it long-term — Allied ESM has a Halo ITSM service built for where you are right now.
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From first implementation to long-term support
Every Allied ESM Halo ITSM implementation is fixed-price, fully structured, and delivered by a dedicated team. The difference is scope. Use the guide below to find the plan that matches where you are.
Choose Micro if…
You need a single service desk up and running fast with standard integrations and minimal complexity.
Choose Standard if…
You have real integrations, multiple stakeholders, and want a structured delivery with UAT and formal handover.
Choose Complex if…
You have deeper requirements, multiple systems to connect, and need four governed phases with sign-off gates.
A time-boxed, assisted implementation for organisations with a single service desk and standard integrations. Built on best practice from day one.
End-to-end implementation with structured discovery, real integrations, customer-led UAT, agent training, and a fully supported go-live.
A four-phase programme for complex organisations. Deep discovery, full build, dedicated Solutions Architect, and four formal sign-off gates before go-live.
Halo ITSM implementation is only half the story. The right people, process, and change management are what make a platform stick.
Experienced Halo practitioners placed in your team. Single contractors or full delivery squads, sourced and placed fast by people who know the platform.
Learn more →Programme and project management for Halo implementations. Governance, planning, risk management, and delivery oversight from kick-off to go-live.
Learn more →Platform adoption without the resistance. Structured change management and training that gets people actually using Halo — not just logging in.
Learn more →A live Halo platform needs active management. We provide the people and tooling to keep it performing, growing, and aligned to the business.
A dedicated named team embedded in your platform. Three tiers — Develop, Operate, Transform — from hands-on configuration through to full strategic enablement at £7k–£15k/month.
See the tiers →Automated IT asset discovery and CMDB population feeding directly into Halo ITSM. Clean, accurate configuration data from day one — without the manual effort.
Learn more →Tell us where you are with Halo and we'll recommend the right starting point — no obligation.
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