In September 2025, Halo announced a bold new enterprise package aimed at large organisations trapped in seven-figure ServiceNow and legacy ESM contracts. The $1M Forever programme offers a fixed annual price, locked for life, with an Innovation Grant covering migration costs and no payments until the transition is complete.
What is Halo $1M Forever?
$1M Forever is Halo's enterprise package, announced on 8 September 2025. It is designed specifically for large organisations, those with more than 20,000 employees or more than 1,000 service agents, that are currently committed to expensive incumbent ESM platforms and want a credible, fully supported path to switching.
The package is structured around a single, fixed Annual Contract Value of $1M that never increases. No hidden fees, no upsells, no module charges added at renewal. In return, the organisation gets unlimited users, unlimited instances, all future Halo feature releases, and enterprise-level support, with pricing locked in perpetuity.
Entry is on an apply-to-join basis. Halo is deliberately limiting the number of participants so every early adopter gets dedicated focus and direct influence over Halo's roadmap.
Why it targets enterprise ESM spend
Large organisations running ServiceNow or comparable platforms at scale often find themselves in a familiar trap: an initial contract signed at one price, followed by annual increases, licence expansions, module add-ons, and professional services bills that compound year on year. A platform that cost $800K in year one can reach $2M or more by year five without any meaningful expansion in the number of teams using it.
The $1M Forever programme addresses this directly. Halo's position is that an organisation currently spending seven figures annually on a legacy ESM platform can move to Halo, lock the price at $1M ACV forever, and eliminate the year-on-year cost uncertainty.
"This is a once-in-a-generation opportunity to reset how enterprises think about service management. By locking in predictable pricing for life and providing a generous Innovation Grant to cover the heavy lifting of migration, we're giving our early enterprise customers both the confidence and the means to break free from restrictive, overpriced legacy platforms." Paul Hamilton, CEO and Founder, Halo
The Innovation Grant and migration structure
One of the most commercially significant elements of the package is the Innovation Grant: funding provided by Halo to cover the cost of migration from the incumbent platform. For most enterprises, migration cost is one of the primary reasons they stay on a platform they have outgrown. The sunk cost of switching is real, and incumbent vendors know it.
The $1M Forever programme removes that barrier. Crucially, no payments begin until migration has been completed and the current contract has expired. That means an organisation can run the migration in parallel with their existing contract, transition cleanly, and only start paying Halo once they are fully live and the old contract has ended.
What the package includes
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Forever-pricing at $1M ACVThe price is locked. No hidden fees, no upsells, no module charges at renewal.
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Unlimited users and unlimited instancesScale your user base and environments without triggering additional charges.
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All future feature releases includedEvery update Halo ships, including Halo AI, is included in the base price.
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Innovation Grant covering migration costsHalo funds the migration from your incumbent platform. No upfront migration spend required.
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No payments until migration is completeBilling starts only after migration is done and your existing contract has ended.
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Direct influence over Halo's roadmapEarly participants help shape Halo's innovation priorities alongside the leadership team.
What this means for the deployment partner
Allied ESM is a pure play Halo implementation and managed services partner. The $1M Forever programme creates a specific type of enterprise engagement: large-scale, fully funded, with a defined migration scope and a hard deadline tied to the incumbent contract end date.
These are exactly the implementations where fixed-price delivery matters most. Enterprise IT directors approving a migration of this scale need certainty on cost, timeline, and who is accountable for delivery. Allied ESM's fixed-price implementation model is designed for this kind of engagement: a defined scope, a committed end date, no time-and-materials risk.
Is this relevant to your organisation?
If your organisation has more than 20,000 employees and is currently running ServiceNow, Ivanti, or a comparable enterprise ESM platform, the $1M Forever programme is worth a direct conversation. The combination of price certainty, migration funding, and the deferred payment structure removes most of the practical objections to switching.
Allied ESM can support that conversation. We can provide a straightforward cost comparison against your current platform, scope the migration, and structure a fixed-price delivery engagement that aligns with your incumbent contract end date.
Is your organisation eligible for $1M Forever?
Speak to Allied ESM. We will give you an honest view of what the migration would involve, what it would cost, and whether the package makes sense for your situation.
Talk to Allied ESM