HaloSphere 2026 takes place on 11 June at 133 Houndsditch, London EC3A 7DB. Doors open at 10am and the day runs through to 5pm. The event is exclusive to HaloITSM customers. No prospects, no vendors pitching from booths. It is a full day of product sessions, customer case studies, and direct access to the Halo team.
Allied ESM will be there. If you are attending and want to connect on the day, reach out before 11 June and we will make sure it happens.
| Date | Wednesday 11 June 2026 |
| Time | 10:00am to 5:00pm |
| Location | 133 Houndsditch, London EC3A 7DB |
| Attendance | HaloITSM customers only |
| Source | usehalo.com/events/halosphere2026 |
What is on the agenda
The day is structured around four morning tracks and four afternoon tracks running in parallel. The morning tracks cover ITSM and ESM in Action, Delivering Value, the Service Data Model, and the Expert Bar. The afternoon tracks cover AI in Halo, Partner Success Stories, CMDB, and HaloCSM.
The Expert Bar runs across both morning and afternoon sessions. It is an open format where attendees can sit down with Halo specialists to work through specific configuration questions, implementation problems, or platform strategy. If you have something you have been stuck on, this is the session to book time at.
The AI in Halo afternoon track is the one worth planning around if you have not yet built out an AI strategy for your platform. Halo AI is included in every licence as standard. Most customers are using a fraction of what is available. The session at 3:45pm is specifically designed for customers who want to move from basic ticket routing to fuller automation.
Why HaloSphere matters for customers
The structure of HaloSphere is deliberately peer-focused. The Partner Success Stories track is customer-led. The case studies are from organisations that have been running Halo in production for long enough to have something real to say about it. This is not a vendor showcase. It is a forum where customers share what actually worked and what did not.
The Delivering Value track addresses the question most IT directors are being asked right now: how do you quantify the return on an ITSM platform investment? The sessions cover how to build a business case retrospectively, how to present service management metrics to a leadership team, and how to use Halo's reporting capabilities to tell that story clearly.
What Allied ESM customers should prioritise
If you are a current Allied ESM customer attending HaloSphere, talk to us before the day and we will share our view on which sessions are most relevant to where you are in your Halo journey. For most customers, the AI track in the afternoon and the Expert Bar are the highest-value use of time.
If you are evaluating Halo and are attending as a guest of an existing customer, the ITSM and ESM in Action morning track gives the clearest picture of the platform in production environments. The case studies are more useful than any demo.