Halo's Q4 2025 release is a strong one.
AI-powered translation for the Self-Service Portal removes language barriers for global deployments, while AI-generated analysis can now be embedded directly into scheduled PDF reports — cutting the time your teams spend interpreting data. The portal can now be installed as a Progressive Web App, giving users a native app experience without any development effort.
Dynamic Search Profiles bring shareable, URL-driven ticket filters with real-time SLA breach visibility built in. Dashboard grouping with tabbed navigation makes managing multiple dashboards far more intuitive. Two new integrations — SailPoint IIQ and Google Maps — round out a release that continues to push Halo's capabilities forward.
Fifteen new features in a single quarter.
For organisations evaluating Halo, the Q4 release is a useful window into how the product is developed. These aren't incremental patches — they're capabilities that directly reduce manual effort for IT teams and improve experience for end users. AI-driven portal translation removes a genuine barrier for multi-region deployments. The Progressive Web App option means users get a native app experience without any development resource required on your side.
Dynamic Search Profiles address something that frustrates most IT teams on any platform: the inability to share a live, filtered ticket view with a colleague or manager without losing the context. URL-driven filters solve that. Halo typically ships three or four major releases per year, each consistently delivering new functionality at no additional cost. That pace of development — combined with pricing that doesn't inflate at renewal — is one of the most compelling arguments for choosing the platform.