Allied ESM works on one platform and one platform only. From core ITSM to AI, automation, and migration from ServiceNow — everything you need to get the most out of Halo.
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Allied ESM coverage
Most ITSM partners work across five or six platforms. We don't. Allied ESM is built around Halo and Halo alone — which means every consultant, every implementation, and every managed service is backed by deeper expertise than a generalist can offer.
Whether you're new to Halo, migrating from ServiceNow, or running a live platform that needs expert support — we have a specialist for exactly that.
No split attention. Every member of our team lives and breathes Halo.
Platform-specific experience means fewer surprises and faster time to value.
From first implementation through to long-term managed service.
Clients across the UK, US, and international markets.
A single all-inclusive licence. No module fees. No AI add-ons. No hidden integration charges.
The full enterprise ITSM platform. ITIL-aligned, covering incident, problem, change, CMDB, asset management, and Enterprise Service Management workflows across every department.
Explore Halo ITSM →Extend ITSM beyond IT — HR, Facilities, Finance, Legal and more, all on one platform. One self-service portal for every employee. No per-department licensing, no extra cost.
Explore ESM →Built-in intelligence at no extra cost. Smart ticket routing, auto-classification, virtual agent, sentiment detection, and predictive analytics — recognised in the 2024 Gartner Magic Quadrant.
Explore Halo AI →Connect any AI assistant — ChatGPT, Claude, Copilot — directly to your Halo service desk. Raise tickets, search the knowledge base, log time, and action requests, all through conversation.
Explore Halo MCP →Service Automation Framework. Pre-built workflow libraries covering IT, HR, Finance, Facilities and more — reducing configuration time and accelerating time to value from day one.
Explore Halo SAF →250+ native integrations including Microsoft 365, Teams, Azure, Entra ID, and hundreds more. All included in the licence — no connector fees, no hidden costs.
Explore integrations →Gantt charts, Kanban boards, milestones, resource management, budgets, and portfolio oversight — all built into Halo. Run your ITSM projects and programmes without a separate tool.
Explore Project Management →Fortnightly releases, a tight team in Stowmarket, and a published roadmap. Understand why Halo ships faster than vendors ten times its size — and see what's coming next.
See the roadmap →Whether you're leaving ServiceNow, escaping Cherwell's end of life, outgrowing Jira, moving on from Freshservice add-ons, exiting Ivanti's pricing crisis, or switching from TOPdesk — Allied ESM runs a clean, structured migration to Halo.
Cut your ITSM costs by up to 50% without sacrificing capability. Our structured migration approach gets you live fast, clean, and without the horror stories.
See how it works →Cherwell reaches end of life on 31 December 2026. No patches, no support, no renewals after that date. Allied ESM moves you to Halo before the deadline hits.
Start your migration →Jira was built for developers, not IT teams. Halo is purpose-built ITSM — full ITIL, native CMDB, real ESM, and everything in one price. Your developers can keep Jira.
See the difference →Freshservice looks affordable until the add-ons arrive. AI, assets, sandbox — all extras. Halo includes everything in one price. Allied ESM moves you over clean.
See the full cost →Ivanti hit customers with 5–20% price increases in 2024 and 2025, with no published price list and a forced migration to Neurons. Allied ESM moves you to Halo before your next renewal.
See your options →CDP Group switched from TOPdesk to Halo in three months — one platform, lower cost, better AI. Allied ESM runs the same proven migration for you.
See how CDP Group did it →How Halo's Service Automation Framework compares to ServiceNow's Common Service Data Model — the capability without the complexity tax.
Read the comparison →Transparent, all-inclusive pricing for 250–2,000 agents. One licence covers everything — no tiers, no bolt-ons. Use our live calculator to estimate your investment.
See pricing →Talk to an Allied ESM specialist. We work on one platform — and we know it inside out.
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