Included as Standard · No Extra Cost

Asset Management & CMDB
that knows your infrastructure.

Full CMDB, hardware lifecycle tracking, software licence management, graphical dependency mapping, and discovery integrations — all included in every Halo ITSM licence. No asset management add-on. No CMDB module fee.

Book a demo
Full CMDB included
12+ barcode formats
£0 extra cost
Halo ITSM asset management screen showing CI list with status, type, and location columns
Full
CMDB — unlimited CI types
12+
Barcode & QR formats
360°
Audit trail per asset
£0
Extra cost — all included

Map every dependency.
See the full picture.

Halo's CMDB lets you create unlimited CI relationship types — hosted on, connected to, installed on, and any custom terminology your organisation uses. Every dependency is displayed graphically, showing upstream and downstream relationships at a glance. When a change is raised, CI dependency maps are surfaced automatically in the change record.

  • Unlimited connection types — define your own relationship terminology. Sensible defaults provided out of the box.
  • Graphical visualisation — interactive dependency maps showing every linked CI and their relationships in one view.
  • Change impact visibility — dependency maps attach directly to change records so approvers see exactly what's affected.
Halo ITSM CMDB dependencies tab showing graphical CI relationship mapping with upstream and downstream links
Halo ITSM asset record showing linked knowledge base articles and service catalogue connections
Connected to every process

Assets connected to
knowledge and services.

Every asset in Halo's CMDB links directly to related knowledge base articles, service catalogue entries, and open tickets. When a user raises a request, the relevant asset arrives pre-linked to the ticket — saving agents time and accelerating resolution. Knowledge articles attached to an asset surface automatically when agents are working on it.

  • KB articles per asset — link relevant knowledge directly to a CI so agents see it the moment they open the record.
  • Service catalogue linking — link catalogue services to asset types so requests arrive pre-associated with the right CI.
  • Ticket history per asset — every incident, fault, and change linked to an asset is visible directly from its record.

A full audit trail
for every asset.

Every change to an asset record — field updates, status changes, ownership transfers, linked tickets — is captured automatically in Halo's Change History tab. No manual logging. No gaps. A complete, timestamped record of everything that has ever happened to a CI, available instantly for compliance, governance, and troubleshooting.

  • Automatic capture — every field change, status update, and linked ticket logged without any agent action required.
  • Compliance-ready — timestamped audit records support ISO 27001, SOC 2, and internal governance requirements.
  • Lifecycle visibility — track OS updates, software changes, hardware swaps, and cloud transitions from a single record.
Halo ITSM asset change history tab showing timestamped log of all CI field changes and status updates
HALO + VIRIMA

Need enterprise-grade automated discovery?

Allied ESM Partner

Halo's discovery integrations cover the essentials. For large, hybrid, or cloud-heavy estates, Allied ESM delivers Virima alongside Halo — continuous agentless and agent-based discovery that keeps your CMDB accurate in real time. Add ViVID™ service mapping to visualise the impact of any change before it's approved.

Explore Virima + Halo

Everything in Asset Management & CMDB

All included. No add-ons. No per-module licensing.

Full CMDB
Configurable CI types with custom fields, graphical dependency mapping, and Change Management integration included as standard.
Asset Lifecycle Tracking
Purchase to disposal — serial numbers, warranty dates, locations, costs, and a full change history on every CI.
Software Licence Management
Track licence usage vs entitlements, get renewal alerts, and prevent compliance gaps automatically.
Barcode & QR Scanning
12+ formats supported. Scan from the iOS or Android app to retrieve or update any asset instantly from the field.
Discovery Integrations
SCCM, Intune, Snow, and Halo Asset Discovery — multiple sources via the Halo Integrator simultaneously.
Service Catalogue Linking
Link catalogue services to asset types. Assets arrive pre-linked to the ticket when users raise requests.
Dependency Visualisation
Graphical upstream/downstream CI maps with custom connection terminology and change impact overlay.
Maintenance Scheduling
Schedule recurring tickets against assets. Store supplier, contract, and warranty details in one place.
Role-Based Asset Access
Control which agents can view or edit assets, down to individual field level, with full access control.
Ticket History per Asset
See all historical incidents, faults, and changes linked to any asset directly from its own record.
CSV & SQL Import
Bulk-import CI data from existing spreadsheets or databases at any point in the asset lifecycle.
Asset Reporting
Full asset and CI data in the reporting suite — exportable via CSV or PDF, schedulable by email.

Common questions

About asset management and CMDB in Halo ITSM.

Does Halo have a built-in CMDB?
Yes — a fully integrated CMDB is included as standard in every Halo ITSM licence. Create unlimited CI types with custom fields, map dependencies graphically, and link CI data directly into incident, change, and request workflows. No separate module or licence required.
What discovery tools does Halo integrate with?
Out of the box, Halo integrates with SCCM, Intune, Snow Software, and Halo's own Asset Discovery tool. Multiple discovery sources can run simultaneously through the Halo Integrator, feeding into a single CMDB record. For enterprises needing continuous, agentless discovery across hybrid or cloud environments, Allied ESM delivers Virima natively integrated alongside Halo.
What's the difference between Halo's CMDB and Virima?
Halo's CMDB is the management layer — where you store, structure, and act on asset data. Virima is the discovery and enrichment layer — continuously scanning your environment and feeding accurate, real-time data into Halo. Together they give you a CMDB that stays accurate without manual effort. Allied ESM delivers both as a single integrated solution.
Can Halo track software licences and renewals?
Yes. Halo's software licence management tracks usage against entitlements, flags non-compliance, and sends automated notifications before renewals expire. Licences can be linked directly to specific assets and suppliers. Data can be imported from software management tools such as Snow.
Is asset management included in the standard Halo licence?
Yes, fully. The complete CMDB and asset management module — including lifecycle tracking, dependency mapping, barcode scanning, licence management, discovery integrations, and the change history audit trail — is included in every Halo ITSM licence at no additional cost.

See Halo's CMDB in action.

Book a demo with Allied ESM and we'll walk you through Halo's full asset management capabilities — and show you how Virima takes it further for complex estates.

Book a demo View all Halo features →

Official Halo Partner

Allied ESM is a pure play Halo partner — licensing, implementation, consulting & managed services.